Accessing a shared mailbox or calendar

If several people need to access the same mailbox – for example, for a secretariat, a group organiser or a project – you need a so called shared mailbox. To get one, please contact us.

Accessing via webmail

This is the simplest way to access a shared mailbox. Here there are 2 ways:

Way 1: Open the shared mailbox separately

  • Login to webmail https://outlook.office.com with your account
  • Click on the person symbol on the top-right
  • Then click on “Open another mailbox”
  • Search for the shared account (ex. by entering the e-mail address) and click on “Open”

Way 2: Add the shared mailbox to your overview

In this way you can access both your personal inbox and the shared one at the same time.

  • Login to webmail https://outlook.office.com with your account
  • Click on the r dots “…” right to “Folders” (they appear when you hover them)
  • Then click on “Add shared folder or mailbox”
  • Search for the shared account (ex. by entering the e-mail address) and click on “Add”
  • The shared account will be then added to the left side

Accessing via Outlook for macOS

Start Microsoft Outlook for macOS and – if this is not already the case – switch to the “New Outlook” (there should be a switch on the top bar or in the “Outlook” menu). Then:

  • In the “File” menu, select “Open” and click on “Shared Mailbox…”
  • Enter the e-mail address of the shared mailbox, select it and click on “Add”

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