openBIS UGM 2019
The 2019 openBIS User Group Meeting (UGM) took place on the 18th and 19th June, 2019, at ETH Zurich, organised by ETH Scientific IT Services (ETH SIS).
WeiterlesenAutor: Sabine Hoffmann
ETH passwords: Tutorials
Since April 15, 2019, the look and feel of the administration of passwords for ETH members has changed. The ETH Web Center now includes password administration.
WeiterlesenNew CISO at ETH Zurich
Dr. Domenico Salvati is the new CISO at ETH Zurich.
Domenico Salvati has been working as CISO (Chief Information Security Officer) at ETH Zurich since the beginning of April 2019. The role of the CISO has existed at ETH for some time now, and was hitherto carried out by the Head of IT Services, Dr. Rui Brandao. With the entry into force of the directive «Information Security at ETH Zurich» (around April 2018) it became clear that the tasks, rights and duties of the CISO as specified would exceed the time budget of the Head of IT Services
WeiterlesenNew: Chatbot at ITS Service Desk
Test our new chatbot and train him.
Customers often confront the ITS Service Desk with the same requests or problems. Many of the questions can be answered with specific text modules or instructions. These instructions are available on the web, but are rarely found. The chatbot of the Service Desk should provide an interface to deliver only that part of a manual which is relevant for the customer.
Tip: Private Appointments in Outlook (Exchange)
A lot of people try to protect the content of their appointments by marking them as «Private». Be careful, though, if rights have been assigned to a calendar. Individual clients ignore privately marked appointments.
WeiterlesenMaking of: inside|out newsletter no. 18
IT news at ETH Zurich – «Find out what’s going on in terms of IT at ETH Zurich»: the 18th inside|out newsletter is online.
The first newsletter this year is online.
WeiterlesenIT Finds: What do you associate this with?
Join us on a journey into the past: When was this object built and what do you personally associate with it? Do you want to tell us your story?
How to detect phishing mails
Emails are a practical and useful means of communication. However, they are often used by fraudsters to steal confidential data such as passwords or bank information. These so-called phishing emails pose a real risk. Not all of them can be automatically detected and stopped by technical email filters. This also means that phishing emails cannot be prevented from appearing in your mailboxes now and again.
WeiterlesenA look behind the IT scenes at refine
ETH Zurich’s new resources and financial platform was successfully put into production on 9 January 2019.
refine = renewing the REsources and FINance platform of ETH Zurich
This important step marks the achievement of the refine project’s most important milestone. This success has, of course, been achieved thanks to effort of everyone involved. Congratulations to the more than 100 people in many ETH organisational units and several external specialists. For IT Services, it was the areas of basic technologies, development and porting of existing products, data migration and process design. This post will elaborate on the roll of IT Services.
WeiterlesenInterview with Dordaneh Arangeh, Head of IT Procurement and Portfolio
“Moving ahead with full innovative power!” Title story of the magazine “Die Wirtschaftsfrau” / die-wirtschaftsfrau.ch | from 22/01/2019
Dordaneh Arangeh, Head of IT Procurement & Portfolio (ITS PPF) discussed and provided answers in an interview with the magazine “Die Wirtschaftsfrau” [“The Businesswoman”]. Quote from the editors: “Her career path reflects her unique personality. She made her way to the very top with a large helping of endurance”.
