ITS customer satisfaction survey 2024
The results of our recent customer satisfaction survey are now available, and we would like to thank you for your valuable feedback. The report has been published.
WeiterlesenSchlagwort: IT Services
ISO recertification successfully completed
ETH Zurich’s IT Services are certified according to ISO/IEC 20000-1 and ISO/IEC 27001. This year (2024), ITS passed the recertification process again, and the validity of the two certificates was extended until 2027.
WeiterlesenNew Onboarding IT Brochures
New students, new academic staff or new administrative and technical staff: it is worth consulting the new IT brochures when starting at ETH.
Service catalogue 2.0
The IT Services support teaching, research and administration by providing services in the field of information and communication technologies. Which IT services these are, which areas the individual IT services cover, which functions they contain and how they can be obtained is described in the IT Service catalogue. The service catalogue is an important element of ITS’s communication with its customers.
WeiterlesenWhat is going on in the IT Services department?
Three times a year we publish the external newsletter inside|out in German and English. Find out what’s going on in IT at ETH Zurich. Subscribe to the newsletter to stay up to date.
Informatiktage offered something for everyone
The Informatiktage 2024 were a complete success! 175 participants attended the ITS school class programmes, ITS workshops and IT tours from 18 to 23 March 2024.
Cookpit: culinary delights in pictures and words
For the start of the 2023 autumn semester, the ITS APPS section put the new «Cookpit» system into operation by working closely with the responsible departments at ETH, along with external caterers.
WeiterlesenWelcome to ETH Zurich / First steps
School is over, and the start of your studies is approaching. Congratulations! You have made your decision and are starting at ETH Zurich. I’m sure it’s with anticipation, respect and a little bit of fear. Keep in mind that everyone is as clueless as you are. The IT Services (ITS) will support you in IT matters, just like all those who started before you. And we understand that many question marks are buzzing in your heads.
WeiterlesenIT News at ETH Zurich / Making-of Newsletter inside|out No. 26
«Knowing what’s going on in IT at ETH Zurich»: The 26th newsletter inside|out is online.
Cloud Service Center – the cloud control center of ETH
In aviation, safe traffic in and above the clouds is ensured by pilots, on-board/control instruments and, ultimately, ground control centres. The latter monitor the entire airspace and ensure that traffic flows leaving their own airspace can also be secured.
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