Autor: Sabine Hoffmann

ITS customer satisfaction survey 2024

The results of our recent customer satisfaction survey are now available, and we would like to thank you for your valuable feedback. The report has been published.

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Categorisation to protect: Tiered data protection

With malicious cyber attacks on the rise, every organisation needs to act and protect its data. To optimise resources, only critical and vital data must be protected with the highest levels of security and redundancy, while less important data can just be given standard protection. The key is to understand which data is vital and which is merely important. ETH has developed a protection strategy based on four data tiers, with Tier 1 at the top and Tier 4 at the bottom of the «importance pyramid».

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Time-of-click protection for URLs

Microsoft now provides «time-of-click» checking of the URLs found in email messages and documents such as MS Word files and spread-sheets.

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New ITS ISG ZO InfoPortal

The new IT InfoPortal has been restructured and additional content added. What’s more, the content is no longer only available to central bodies employees, but also throughout ETH.

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ISO recertification successfully completed

ETH Zurich’s IT Services are certified according to ISO/IEC 20000-1 and ISO/IEC 27001. This year (2024), ITS passed the recertification process again, and the validity of the two certificates was extended until 2027.

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Migration of email filter to Exchange Online Protection

As part of the migration of personal mailboxes to the cloud, the email filter (spam filter) has been switched from MailCleaner to Exchange Online Protection (EOP).

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Applying for Research Software Engineer Jobs: Panel Discussion

Research Software Engineers (RSEs) work in a variety of software development-related roles in academia, and this job can provide you with a career option between an academic career and leaving academia to work in industry. Join us for an exciting panel discussion about RSE jobs.

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New Onboarding IT Brochures

New students, new academic staff or new administrative and technical staff: it is worth consulting the new IT brochures when starting at ETH.

Three new onboarding IT brochures
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Guest WLAN (Wi-Fi)

You are visiting ETH Zurich and need WLAN access. For example, to download the ETH Tours app. What can you do if you do not have an ETH login for Internet access?

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