Tip: Private Appointments in Outlook (Exchange)

A lot of people try to protect the content of their appointments by marking them as “Private”. Be careful, though, if rights have been assigned to a calendar. Individual clients ignore privately marked appointments.

Unfortunately, the mail server does not actually conceal the content. Exchange merely flags the appointments as “Private” in its design. It is the clients’ job to respect the marking.

Recommendation

Do not publish any sensitive or confidential information in Exchange appointments. Instead, communicate such information separately.

Examples and procedures in the IT Service Catalogue > Email and calendar > Mailbox under Instructions / FAQ / How To / Tips in the document “Private Appointments in Outlook (Exchange)“.

Private appointments depending on client visible
Private appointments depending on client visible

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