Schlagwort: ITS Service desk

ETH user account, ETH username, forgotten password, IT Shop, VPN, polybox, Compicampus….. We will help you with everything you need to know about a successful start in the IT world at ETH.

erstellt am 19.09.2022 von Sabine Hoffmann,

ITS wishes all 4,700 new Bachelor’s and Master’s students and re-entrants a good start into the autumn semester 2020. Each and every one of you will come across us during your studies in one way or another.

erstellt am 14.09.2020 von Francine Tobler,

A warm welcome to you! Today, on Monday, some 4,300 new Bachelor’s and Master’s students are starting their autumn semester at ETH Zurich. Sooner or later, everyone will have contact with the IT Services.

erstellt am 16.09.2019 von Sabine Hoffmann,

Test our new chatbot and train him.
Customers often confront the ITS Service Desk with the same requests or problems. Many of the questions can be answered with specific text modules or instructions. These instructions are available on the web, but are rarely found. The chatbot of the Service Desk should provide an interface to deliver only that part of a manual which is relevant for the customer.

erstellt am 08.05.2019 von Sabine Hoffmann,

The IT Services warmly welcomes all students! The most common questions are briefly explained in the “FAQ for Students“.

erstellt am 22.02.2019 von Sabine Hoffmann,

For the first time, the ITS Service Desk opens a temporary Pop-Up Desk at Hönggerberg at the start of the semester and can generally be reached earlier by phone.

erstellt am 14.02.2019 von Sabine Hoffmann,

The IT Services warmly welcomes all first semester students and re-entrants! Weiterlesen

erstellt am 16.09.2016 von Sabine Hoffmann,

SmartDesk – Soon your first point of contact for IT issues. Weiterlesen

erstellt am 14.04.2015 von Minda Rubinfeld,