ETH-IT Start-Boost with onboarding brochures

Know more, search less; compact and clear: our updated IT onboarding brochures show you what you need to know when you start.
Whether you are
- a student
- a scientific employee
- ATP (administrative and technical staff)
Welcome to ETH Zurich!
Starting at a new institution or with a new employer can be exciting – and sometimes overwhelming. Our onboarding IT brochures make the first steps clearer:
- First steps
- What do I need to set up?
- Where can I find help?
- What services are available?
- Contacts, tips & tricks
Everything you need at a glance
The brochures provide a quick overview
- ITS Brochure for Students «IT Student Services»
- ITS Brochure for Employees «IT Services»
- ITS Brochure for Scientific Employees «IT Services»
Well informed
Sooner or later, we will get to know each other, because IT Services (ITS) provides a wide range of IT services to everyone (not just newcomers).
- IT – Knowledge Base – First steps at a glance: https://unlimited.ethz.ch/en/help
- Services, tips and links on the website New to ETH?
- on the ETH website on the page IT student services
ITS Service Desk
We are happy to help! If you have any questions about IT, please contact the ITS Service Desk or your IT contact person in your department (contacts departments, with login).
Service Desk availability
- By telephone (hotline: Mon-Thu 7.30am-5.30pm and Fri 7.30am-4.30pm)
- By email
- Chatbot
- Web form
- At the Service Desk counter (HG E 11, Mon-Fri 9.30am-11am and 1.30pm-4pm)
- Telephone: +41 44 632 77 77
- www.its.ethz.ch/servicedesk
Have a good start!
IT Services at ETH Zurich


