Secure and connected: your IT start at ETH begins
Welcome to ETH Zurich!
AI-generated image: ETH Zurich
To ensure you are online from day one and can get started smoothly, your ETH user account, Wi-Fi, email and more will accompany you – simply, securely and efficiently.
Start the IT onboarding process with your ETH user name and initial password. In just a few minutes, you will be ready to use all ETH IT services.
First-year students (Bachelor’s & Master’s)
The IT Services at ETH Zurich are delighted to welcome you to the IT jungle! Here are a few tips for a successful start:
1. Set up your ETH user account
Complete the onboarding process (approx. 10 minutes) at www.password.ethz.ch. This is your key to all other services. And yes, MFA is mandatory – simply set it up using Google or Microsoft Authenticator.
2. Wi-Fi (eduroam)
Connect to the campus network ‘eduroam’ – with your ETH network password <ETH username>@student-net.ethz.ch. This gives you internet access not only in Zurich, but also at other universities.
3. Your ETH email
Your address is <your-username>@student.ethz.ch. Use your ETH password and access it via webmail https://outlook.office.com or the mobile app.
4. Printing made easy
Top up your prepaid account via the IT Shop and use webprint.ethz.ch for printing.
5. Computer rooms & polybox
Access standard computer rooms – from the city centre to Hönggerberg. Plus: 50 GB of storage via polybox, the ETH answer to Dropbox.
6. Need help? – ITS Service Desk
Questions? Our ITS Service Desk is your first point of contact – by email, phone or on site (HG E 11). Instructions and FAQs can be found in our IT Knowledge Base.
Well equipped for your digital start at ETH
Now you know how to get started technically.
More information
- New to ETH > Students / ETH auditors and special students at ETH Zurich
- IT Brochure «New at ETH – First Steps for Students»
- Onboarding process: step by step
- IT Service catalogue
- IT Knowledge Base
- IT House Rules «PROTECT YOUR BRAINWORK.»
Contact
- The ITS Service Desk is the gateway to IT Services
- IT Services at ETH Zurich www.its.ethz.ch
