News and more…

polybox is the established cloud storage service used by ETH Zurich. It now also enables synchronous (or asynchronous) online collaboration for all ETH members. In addition to the usual online storage and sharing of documents, it is now also possible to edit documents together in the web browser.

The trigger for the new functionalities was the demand from the Educational Development and Technology department (LET). LET wanted to offer students an opportunity to collaborate online. After a successful proof of concept phase (polyboxEdu), the online office functionalities are now permanently available on polybox. Weiterlesen

erstellt am 05.12.2018 von Sabine Hoffmann,

ITS Multimedia Services has been offering video conferencing in specially equipped and supervised rooms for many years. These rooms are located both at the «Zentrum» (HG, LEE) and «Hönggerberg» (HCI, HIT) sites. A high-quality service that is used very actively.

However, video conferencing at the workplace is of great importance especially in the scientific community because it can be carried out more quickly and spontaneously. The laptop- and desktop-oriented «do-it-yourself video conferencing» is being used extensively as well. It requires participants to use their own laptops or desktop PCs with integrated or external cameras and microphones and individual software at a workstation or in a conference room. Weiterlesen

erstellt am 05.12.2018 von Olaf A. Schulte,

The new IT security campaign has started – «Protect your Devices» with the focus on «Prevent theft – reduce losses».

Photos, final theses, e-banking – mobile work anywhere, anytime has long since become an everyday occurrence. With this in mind, most users own several devices: a smartphone, a tablet, a laptop. Protecting these devices against theft and unauthorised access is worthwhile, because insecure devices also put your data at risk. Information security starts with the end device. PROTECT YOUR BRAINWORK. Weiterlesen

erstellt am 04.03.2019 von Sabine Hoffmann,

The demand for «live streaming» events has noticeably increased in recent years. Multimedia Services have therefore updated the service and the underlying technologies accordingly, and offer different solutions to meet different customer needs. Weiterlesen

erstellt am 19.11.2018 von Olaf A. Schulte,

“Reconnect your private devices to the ETH network.”

Weiterlesen

erstellt am 05.11.2018 von Sabine Hoffmann, 2 Kommentare

IT Services has now been officially recertified according to ISO/IEC 20000-1 and ISO/IEC 27001.
The last recertification took place in June 2018. The next regular recertification will be due in mid-2021. Weiterlesen

erstellt am 24.10.2018 von ,

The video portal of the ETH is now also searchable via the search portal of the ETH Library, enlarging it by approx. 17,000 videos.

The video portal with the 17,000 recordings published there reflects a significant part of the scientific activities at ETH Zurich, ranging from recordings of inaugural and farewell lectures dating back to the nineteen seventies and current lecture videos to prominent individual lectures. Making this knowledge accessible, has always been a primary concern of the multimedia services of the ITS, as has ensuring the searchability of the recorded content with the aid of a usage-based system and the time-consuming allocation of metadata, as well as efforts to make recordings freely accessible (at the discretion of the authors) in the sense of «open access». Weiterlesen

erstellt am 21.09.2018 von Olaf A. Schulte,

The IT Services warmly welcomes all first semester students and re-entrants! Today on Monday the fall semester at ETH Zurich begins with 4,500 new Bachelor’s and Master’s students. More than 21,000 students and doctoral students are enrolled for the new semester. A new record.

IT Services

The IT Services offers all enrolled students, auditors and graduate students basic ICT services free of charge. More about our services, suggestions and links can be found in our “ITS Brochure for Students” and on the ETH Student portal.
The most common problems and questions are briefly explained in the «FAQ for Students«. Weiterlesen

erstellt am 17.09.2018 von Sabine Hoffmann,

SRECon is a world wide conference that brings together system, production and software engineers to talk about SRE (Site Reliability Engineering) culture, system engineering, and complex distributed systems at scale. The conference happens in US and Europe but in different time of the year. Since last year SRECon Europe encompass Europe, middle east and Africa. This year the SRECon EMEA was hosted in Dusseldorf, Germany. Weiterlesen

erstellt am 11.09.2018 von ,

Starting this fall semester, new tariffs apply for services provided with costs by ITS Multimedia Services.

Tariffs for services involving costs provided by ITS MMS remain stable with an hourly rate of 50.- CHF for simple tasks and 75.- CHF for challenging work. A couple of other changes will result in a reduction of costs for our customers, however: Regular tariffs will be charged from 6am to 8pm (compared to 8am to 6pm) which is beneficial to early evening event recordings in particular. Additionally, hourly rates from 8pm to 6am will be reduced (75.- and 100.- CHF/h instead of 100.- and 125.- CHF/h). Finally, event recordings will also benefit from a new production unit for mobile recordings. Weiterlesen

erstellt am 10.09.2018 von Olaf A. Schulte,