Autor: Tolga
Sabbatical at Stanford
The ITS-Helpdesk is currently facing major changes as it evolves from reactive support assistance to a proactive, highly productive and efficient service desk. Read more
![](https://blogs.ethz.ch/id/files/2019/07/bild_003.png)
The ITS-Helpdesk is currently facing major changes as it evolves from reactive support assistance to a proactive, highly productive and efficient service desk. Read more