A warm welcome to ETH Zurich! And don\u2019t worry: even experienced computer scientists have used the wrong password at some point.<\/p>\n\n\n\n
New campus, new people, new logins: to ensure your start to your studies isn\u2019t derailed by a password, the Wi-Fi or a printer that\u2019s playing up, we\u2019ve put together the most important IT steps for you.<\/p>\n\n\n\n\n\n\n\n
The autumn semester begins on 14 September 2026 and with it, presumably, your own personal collection of passwords, apps and browser tabs. Don\u2019t panic: the IT Services (ITS) are here to help you get started digitally at ETH.<\/p>\n\n\n\n
Before you explore Moodle, look for your first lecture or desperately try to connect to the Wi-Fi, you should set up your ETH user account in full. The onboarding process takes about ten minutes and includes, amongst other things, your contact details, two passwords and multi-factor authentication: MFA for short.<\/p>\n\n\n\n
The Authenticator app on your smartphone also provides you with a time-limited code when you log in. A small extra step for you, a major hurdle for uninvited guests.<\/p>\n\n\n\n
On campus, you connect to eduroam. Handy: your ETH login details work not only at ETH, but also at many other universities.<\/p>\n\n\n\n
The username for Wi-Fi is: <ETH Username><\/em>@student-net.ethz.ch<\/p>\n\n\n\n The part after the @ is important: that\u2019s the network zone, not your email address. A small difference with a big impact. Especially when the lecture is due to start in two minutes. To access certain ETH services from off-campus, you\u2019ll also need a VPN connection.<\/p>\n\n\n\n Your student email address is: <ETH Username><\/em>@student.ethz.ch<\/p>\n\n\n\n You can check your messages via Outlook in your browser or using an email app. Check it regularly: important messages relating to your studies may well be hidden amongst the administrative information.<\/p>\n\n\n\n From the start of the semester, you\u2019ll have access to software and various IT services via the IT Shop. There you\u2019ll also find packages such as Microsoft 365 or Google Workspace.<\/p>\n\n\n\n If you want to print something, you\u2019ll first need to top up your prepaid account. You can then send print jobs to the printing system via web upload. In case your own laptop is taking a creative break, there are also computer rooms on campus equipped with Office, programming tools and mathematical software.<\/p>\n\n\n\n Are you already working with research data, complex calculations or scientific software? Scientific IT Services support students and researchers with research-related IT issues and also offer courses and training sessions.<\/p>\n\n\n\n It\u2019s often worth checking the IT Knowledge Base or the frequently asked questions first. If your screen remains mysteriously blank, you can contact the ITS Service Desk by email, by phone or in person at the helpdesk in the Main Building, room HG E 11.<\/p>\n\n\n\n You\u2019ll find all the key information and links in a compact format in the brochures<\/p>\n\n\n\n A warm welcome to ETH Zurich!<\/p>\n","protected":false},"author":838,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[302026,302025,301942,301546],"class_list":["post-3870","post","type-post","status-publish","format-standard","hentry","category-news","tag-autumn-semester-2026","tag-brochure-new-at-eth-first-steps-for-students","tag-first-steps-for-students","tag-new-at-eth"],"_links":{"self":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/comments?post=3870"}],"version-history":[{"count":3,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3870\/revisions"}],"predecessor-version":[{"id":3873,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3870\/revisions\/3873"}],"wp:attachment":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/media?parent=3870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/categories?post=3870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/tags?post=3870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Your ETH email: please check it from time to time<\/h2>\n\n\n\n
Software, cloud services and printing<\/h2>\n\n\n\n
Research requires computing power<\/h2>\n\n\n\n
What if something isn\u2019t working?<\/h2>\n\n\n\n
Brochure «New at ETH \u2013 First Steps for Students»<\/h2>\n\n\n\n
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