{"id":3732,"date":"2025-09-15T09:10:23","date_gmt":"2025-09-15T07:10:23","guid":{"rendered":"https:\/\/blogs.ethz.ch\/its\/?p=3732"},"modified":"2025-09-15T09:10:24","modified_gmt":"2025-09-15T07:10:24","slug":"eth-it-start-boost-with-onboarding-brochures","status":"publish","type":"post","link":"https:\/\/blogs.ethz.ch\/its\/2025\/09\/15\/eth-it-start-boost-with-onboarding-brochures\/","title":{"rendered":"ETH-IT Start-Boost with onboarding brochures"},"content":{"rendered":"\n<figure class=\"wp-block-image size-post-size\"><a href=\"https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN-600x300.jpg\" alt=\"IT onboarding brochures\" class=\"wp-image-3740\" srcset=\"https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN-600x300.jpg 600w, https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN-300x150.jpg 300w, https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN-768x384.jpg 768w, https:\/\/blogs.ethz.ch\/its\/files\/2025\/09\/Collage_Blog_800x_EN.jpg 800w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/figure>\n\n\n\n<p>Know more, search less; compact and clear: our updated IT onboarding brochures show you what you need to know when you start.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Whether you are<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a student<\/li>\n\n\n\n<li>a scientific employee<\/li>\n\n\n\n<li>ATP (administrative and technical staff)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Welcome to ETH Zurich!<\/h2>\n\n\n\n<p>Starting at a new institution or with a new employer can be exciting \u2013 and sometimes overwhelming. Our onboarding IT brochures make the first steps clearer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First steps<\/li>\n\n\n\n<li>What do I need to set up?<\/li>\n\n\n\n<li>Where can I find help?<\/li>\n\n\n\n<li>What services are available?<\/li>\n\n\n\n<li>Contacts, tips &amp; tricks<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Everything you need at a glance<\/h2>\n\n\n\n<p>The brochures provide a quick overview<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/en\/Leporello_Studierende_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">ITS Brochure for Students \u00abIT Student Services\u00bb<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/en\/Leporello_Mitarbeitende_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">ITS Brochure for Employees \u00abIT Services\u00bb<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/en\/Leporello_wiss_Mitarbeitende_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">ITS Brochure for Scientific Employees \u00abIT Services\u00bb<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Well informed<\/h2>\n\n\n\n<p>Sooner or later, we will get to know each other, because IT Services (ITS) provides a wide range of IT services to everyone (not just newcomers).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT \u2013 Knowledge Base \u2013 First steps at a glance: <a href=\"https:\/\/unlimited.ethz.ch\/en\/help\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/unlimited.ethz.ch\/en\/help<\/a><\/li>\n\n\n\n<li>Services, tips and links on the website <a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/new-at-eth.html\" target=\"_blank\" rel=\"noreferrer noopener\">New to ETH?<\/a><\/li>\n\n\n\n<li>on the ETH website on the page <a href=\"https:\/\/ethz.ch\/students\/en\/service\/it-services.html\" target=\"_blank\" rel=\"noreferrer noopener\">IT student services<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">ITS Service Desk<\/h2>\n\n\n\n<p>We are happy to help! If you have any questions about IT, please contact the ITS Service Desk or your IT contact person in your department (<a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/service-desk\/kontakte-departemente.html\" target=\"_blank\" rel=\"noreferrer noopener\">contacts departments<\/a>, with login).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service Desk availability<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By telephone (hotline: Mon-Thu 7.30am-5.30pm and Fri 7.30am-4.30pm)<\/li>\n\n\n\n<li>By email<\/li>\n\n\n\n<li>Chatbot<\/li>\n\n\n\n<li>Web form<\/li>\n\n\n\n<li>At the Service Desk counter (HG E 11, Mon-Fri 9.30am-11am and 1.30pm-4pm)<\/li>\n\n\n\n<li>Telephone: +41 44 632 77 77<\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/service-desk.html\" target=\"_blank\" rel=\"noreferrer noopener\">www.its.ethz.ch\/servicedesk<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Have a good start!<\/h2>\n\n\n\n<p>IT Services at ETH Zurich<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services.html\" target=\"_blank\" rel=\"noreferrer noopener\">ethz.ch\/staffnet\/en\/it-services.html<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/staffnet\/en\/organisation\/departments\/it-services.html\" target=\"_blank\" rel=\"noreferrer noopener\">ethz.ch\/staffnet\/en\/organisation\/departments\/it-services.html<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Our updated IT onboarding brochures show you what you need to know when you start.<\/p>\n","protected":false},"author":838,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[257891,25],"tags":[301947,301950,20421,301953,301954,301952,176225,301860,301948,301946,301945,301955,301944,301949,301951],"class_list":["post-3732","post","type-post","status-publish","format-standard","hentry","category-it-sec","category-news","tag-atp","tag-first-steps","tag-it-services","tag-its-brochure-for-employees-it-services","tag-its-brochure-for-scientific-employees-it-services","tag-its-brochure-for-students-it-student-services","tag-its-service-desk","tag-new-administrative-and-technical-staff","tag-new-employer","tag-new-scientific-employee","tag-new-student","tag-new-to-eth-2","tag-onboarding-brochures","tag-onboarding-it-brochures","tag-quick-overview"],"_links":{"self":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/comments?post=3732"}],"version-history":[{"count":8,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3732\/revisions"}],"predecessor-version":[{"id":3741,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3732\/revisions\/3741"}],"wp:attachment":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/media?parent=3732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/categories?post=3732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/tags?post=3732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}