{"id":3719,"date":"2025-09-10T10:35:42","date_gmt":"2025-09-10T08:35:42","guid":{"rendered":"https:\/\/blogs.ethz.ch\/its\/?p=3719"},"modified":"2025-09-10T10:35:43","modified_gmt":"2025-09-10T08:35:43","slug":"secure-and-connected-your-it-start-at-eth-begins","status":"publish","type":"post","link":"https:\/\/blogs.ethz.ch\/its\/2025\/09\/10\/secure-and-connected-your-it-start-at-eth-begins\/","title":{"rendered":"Secure and connected: your IT start at ETH begins"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Welcome to ETH Zurich!<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/blogs.ethz.ch\/id\/files\/2025\/09\/hoffmannglarner_start_new_students_7c15b586-abdb-4314-bcc8-244fdb4a7d46.png\"><img decoding=\"async\" src=\"https:\/\/blogs.ethz.ch\/id\/files\/2025\/09\/hoffmannglarner_start_new_students_7c15b586-abdb-4314-bcc8-244fdb4a7d46-600x336.png\" alt=\"AI-generated image: ETH Zurich\" class=\"wp-image-15280\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>AI-generated image: ETH Zurich<\/em><\/em><\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">To ensure you are online from day one and can get started smoothly, your ETH user account, Wi-Fi, email and more will accompany you \u2013 simply, securely and efficiently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start the IT onboarding process with your ETH user name and initial password. In just a few minutes, you will be ready to use all ETH IT services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">First-year students (Bachelor&#8217;s &amp; Master&#8217;s)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The IT Services at ETH Zurich are delighted to welcome you to the IT jungle! Here are a few tips for a successful start:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Set up your ETH user account<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Complete the <a href=\"https:\/\/unlimited.ethz.ch\/en\/help\/new\/new-eth\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding process<\/a> (approx. 10 minutes) at <a href=\"http:\/\/www.password.ethz.ch\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.password.ethz.ch<\/a>. This is your key to all other services. And yes, MFA is mandatory \u2013 simply set it up using Google or Microsoft Authenticator.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Wi-Fi (eduroam)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Connect to the campus network \u00e2\u20ac\u02dceduroam\u00e2\u20ac\u2122 \u2013 with your ETH network password &lt;<em>ETH username<\/em>&gt;@<strong>student-net.ethz.ch<\/strong>. This gives you internet access not only in Zurich, but also at other universities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Your ETH email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your address is &lt;<em>your-username<\/em>&gt;@<strong>student.ethz.ch<\/strong>. Use your ETH password and access it via webmail <a href=\"https:\/\/outlook.office.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/outlook.office.com<\/a> or the mobile app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Printing made easy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Top up your prepaid account via the <a href=\"https:\/\/itshop.ethz.ch\" target=\"_blank\" rel=\"noreferrer noopener\">IT Shop<\/a> and use <a href=\"http:\/\/webprint.ethz.ch\" target=\"_blank\" rel=\"noreferrer noopener\">webprint.ethz.ch<\/a> for printing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Computer rooms &amp; polybox<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Access standard computer rooms \u2013 from the city centre to H\u00f6nggerberg. Plus: 50 GB of storage via polybox, the ETH answer to Dropbox.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Need help? \u2013 ITS Service Desk<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Questions? Our ITS Service Desk is your first point of contact \u2013 by email, phone or on site (HG E 11). Instructions and FAQs can be found in our IT Knowledge Base.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Well equipped for your digital start at ETH<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now you know how to get started technically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">More information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/new-at-eth.html\" target=\"_blank\" rel=\"noreferrer noopener\">New to ETH<\/a> &gt; Students \/ ETH auditors and special students at ETH Zurich<\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/en\/Leporello_Studierende_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">IT Brochure<\/a> &#171;New at ETH &#8211; First Steps for Students&#187;<\/li>\n\n\n\n<li><a href=\"https:\/\/unlimited.ethz.ch\/en\/help\/new\/new-eth\" target=\"_blank\" rel=\"noreferrer noopener\">Onboarding process<\/a>: step by step<\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/catalogue.html#\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT Service catalogue<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/unlimited.ethz.ch\/en\/help\" target=\"_blank\" rel=\"noreferrer noopener\">IT Knowledge Base<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/de\/information_security_house_rules.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">IT House Rules<\/a> &#171;PROTECT YOUR BRAINWORK.&#187;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/service-desk.html\" target=\"_blank\" rel=\"noreferrer noopener\">ITS Service Desk<\/a> is the gateway to IT Services<\/li>\n\n\n\n<li>IT Services at ETH Zurich <a href=\"http:\/\/www.its.ethz.ch\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.its.ethz.ch<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to ETH Zurich!<\/p>\n","protected":false},"author":838,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[257891,25],"tags":[254346,301937,301939,301929,301942,301931,301932,301930,301941,301943,301479,301928,20421,301927,176225,301935,301546,301938,301936,301940,301934,1522,301736],"class_list":["post-3719","post","type-post","status-publish","format-standard","hentry","category-it-sec","category-news","tag-student-net-ethz-ch","tag-digital-start-at-eth","tag-eth-auditors","tag-eth-user-name","tag-first-steps-for-students","tag-first-year-students","tag-first-year-students-bachelors-masters","tag-initial-password","tag-it-brochure","tag-it-house-rules","tag-it-knowledge-base","tag-it-onboarding-process","tag-it-services","tag-it-start-at-eth","tag-its-service-desk","tag-need-help","tag-new-at-eth","tag-new-to-eth","tag-questions","tag-special-students-at-eth-zurich","tag-student-ethz-ch","tag-students","tag-welcome-to-eth-zurich"],"_links":{"self":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/comments?post=3719"}],"version-history":[{"count":12,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3719\/revisions"}],"predecessor-version":[{"id":3731,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3719\/revisions\/3731"}],"wp:attachment":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/media?parent=3719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/categories?post=3719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/tags?post=3719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}