{"id":3256,"date":"2023-09-11T07:59:37","date_gmt":"2023-09-11T05:59:37","guid":{"rendered":"https:\/\/wpethzprd.ethz.ch\/its\/?p=3256"},"modified":"2023-09-19T10:14:19","modified_gmt":"2023-09-19T08:14:19","slug":"welcome-to-eth-zurich-first-steps","status":"publish","type":"post","link":"https:\/\/blogs.ethz.ch\/its\/2023\/09\/11\/welcome-to-eth-zurich-first-steps\/","title":{"rendered":"Welcome to ETH Zurich \/ First steps"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">School is over, and the start of your studies is approaching. Congratulations! You have made your decision and are starting at ETH Zurich. I&#8217;m sure it&#8217;s with anticipation, respect and a little bit of fear. Keep in mind that everyone is as clueless as you are. The IT Services (ITS) will support you in IT matters, just like all those who started before you. And we understand that many question marks are buzzing in your heads.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">ETH user account, ETH username, forgotten password, IT Shop, VPN, polybox, Compicampus\u2026.. Still big question marks, but soon in your language use. We will help you with what you need to know about a successful start in the IT world at ETH.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the &#171;Erstibag&#187; from VSETH you will receive two brochures about IT and security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">IT Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">IT Services (ITS) provides basic IT services free of charge to all registered ETH students, ETH auditors &amp; ETH special students. The first steps at a glance: <a href=\"https:\/\/unlimited.ethz.ch\/display\/itkb\/First+Steps\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/unlimited.ethz.ch\/display\/itkb\/First+Steps<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All services, tips and links can also be found<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>in our <a rel=\"noreferrer noopener\" href=\"https:\/\/ethz.ch\/content\/dam\/ethz\/associates\/services\/Service\/IT-Services\/files\/broschueren\/en\/Leporello_Studierende_EN.pdf\" target=\"_blank\">ITS Brochure for Students &#171;IT Student Services&#187;<\/a>,<\/li>\n\n\n\n<li>on the ETH web on the page &#171;<a rel=\"noreferrer noopener\" href=\"https:\/\/ethz.ch\/students\/en\/service\/it-services.html\" target=\"_blank\">IT student services<\/a>&#187; and<\/li>\n\n\n\n<li>on the web page &#171;<a rel=\"noreferrer noopener\" href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/new-at-eth.html\" target=\"_blank\">New at ETH?<\/a>&#171;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default\"><a href=\"https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-512x1024.jpg\" alt=\"ITS Brochure for Students &quot;IT Student Services&quot;\" class=\"wp-image-3268\" width=\"256\" height=\"512\" srcset=\"https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-512x1024.jpg 512w, https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-150x300.jpg 150w, https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-768x1536.jpg 768w, https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-1024x2048.jpg 1024w, https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-600x1200.jpg 600w, https:\/\/blogs.ethz.ch\/its\/files\/2023\/09\/Leporello_Stud_Titelseite_EN-scaled.jpg 1280w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>ITS Brochure for Students &#171;IT Student Services&#187;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most frequently asked questions and their answers are listed in the <a href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/service-desk\/support.html\" target=\"_blank\" rel=\"noreferrer noopener\">Support &amp; FAQ.<\/a> Enter search term and get answers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ITS Service Desk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We will be happy to help you! If you have any questions about IT, please contact the ITS Service Desk or your IT contact in your department (<a href=\"https:\/\/ethz.ch\/login\/en.html?resource=%2Fstaffnet%2Fen%2Fit-services%2Fservice-desk%2Fkontakte-departemente.html&amp;$$login$$=%24%24login%24%24&amp;j_reason=unknown&amp;j_reason_code=unknown\" target=\"_blank\" rel=\"noreferrer noopener\">Contacts Departments<\/a>), with login.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ITS Service Desk can be reached by telephone, e-mail, chatbot, web form or at the Service Desk counter (HG E 11).<br>Phone: +41 44 632 77 77<br>Monday \u2013 Thursday 7.30 \u20135.30, Friday 7.30 \u20134.30<br><a rel=\"noreferrer noopener\" href=\"https:\/\/ethz.ch\/staffnet\/en\/it-services\/service-desk.html\" target=\"_blank\">www.its.ethz.ch\/servicedesk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IT Services (ITS) and the IT support groups in the departments will support you in IT matters, just like all those who started before you.<\/p>\n","protected":false},"author":838,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[301737,20421,301739,301738,176225,301660,301736],"class_list":["post-3256","post","type-post","status-publish","format-standard","hentry","category-news","tag-first-it-steps","tag-it-services","tag-it-support-faq","tag-its-brochure-for-students","tag-its-service-desk","tag-new-at-eth-2","tag-welcome-to-eth-zurich"],"_links":{"self":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/comments?post=3256"}],"version-history":[{"count":0,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/3256\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/media?parent=3256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/categories?post=3256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/tags?post=3256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}