{"id":1987,"date":"2020-04-09T14:55:25","date_gmt":"2020-04-09T12:55:25","guid":{"rendered":"https:\/\/wpethzprd.ethz.ch\/its\/?p=1987"},"modified":"2020-05-04T19:33:22","modified_gmt":"2020-05-04T17:33:22","slug":"from-0-to-100-in-two-weeks-eth-zurich-covid-19-and-zoom","status":"publish","type":"post","link":"https:\/\/blogs.ethz.ch\/its\/2020\/04\/09\/from-0-to-100-in-two-weeks-eth-zurich-covid-19-and-zoom\/","title":{"rendered":"From 0 to 100 in two weeks \u2013 ETH Z\u00fcrich, Covid-19 and Zoom"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">On 16 March 2020, ETH Zurich was switched over\nto emergency operation. The school was extensively closed to students,\nlecturers, researchers and staff. As a result, all lectures were switched to\nremote teaching in no time at all, a great challenge for all those involved.\nITS Multimedia Services (ITS-MMS) has made its contribution to mastering this\nchallenge.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Zoom Meetings in numbers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the first half of March, there was an\ninitial dramatic increase in the number of lecture recordings, with the help of\nwhich the occupancy of the lecture halls was to be reduced to a level suitable\nfor the requirements of the time. At the peak of this, about 250 instead of the\nusual 80 weekly lecture recordings were planned. However, with the shutdown of\nETH Zurich in mid-March, a majority of the teaching staff decided to do without\nthe recordings that were still possible and most of them turned to zoom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, the use of the web conferencing\nsolution literally exploded in the course of March, as the following figures\nshow.<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\n  <strong>Month<\/strong>\n  <\/td><td>\n  <strong>New users<\/strong>\n  <\/td><td>\n  <strong>Number of meetings<\/strong>\n  <\/td><td>\n  <strong>Number of participants<\/strong>\n  <\/td><td>\n  <strong>Meetings in minutes<\/strong>\n  <\/td><\/tr><tr><td>\n  04\/19\n  <\/td><td>\n  1\n  <\/td><td>\n  83\n  <\/td><td>\n  269\n  <\/td><td>\n  7\u00e2\u20ac\u2122896\n  <\/td><\/tr><tr><td>\n  05\/19\n  <\/td><td>\n  9\n  <\/td><td>\n  114\n  <\/td><td>\n  444\n  <\/td><td>\n  25\u00e2\u20ac\u2122215\n  <\/td><\/tr><tr><td>\n  &nbsp;\n  <\/td><td>\n  &nbsp;\u2026\n  <\/td><td>\n  &nbsp;\u2026\n  <\/td><td>\n  &nbsp;\u2026\n  <\/td><td>\n  &nbsp;\u2026\n  <\/td><\/tr><tr><td>\n  01\/20\n  <\/td><td>\n  55\n  <\/td><td>\n  364\n  <\/td><td>\n  1\u00e2\u20ac\u2122236\n  <\/td><td>\n  50\u00e2\u20ac\u2122569\n  <\/td><\/tr><tr><td>\n  02\/20\n  <\/td><td>\n  147\n  <\/td><td>\n  529\n  <\/td><td>\n  3\u00e2\u20ac\u2122061\n  <\/td><td>\n  133\u00e2\u20ac\u2122923\n  <\/td><\/tr><tr><td>\n  03\/20\n  <\/td><td>\n  8\u00e2\u20ac\u2122150\n  <\/td><td>\n  49\u00e2\u20ac\u2122597\n  <\/td><td>\n  283\u00e2\u20ac\u2122664\n  <\/td><td>\n  11&#8217;889\u00e2\u20ac\u2122281\n  <\/td><\/tr><\/tbody><\/table>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"348\" src=\"https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Zoom-Meetings-6Monate.png\" alt=\"Zoom meetings of the last month\" class=\"wp-image-1990\" srcset=\"https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Zoom-Meetings-6Monate.png 550w, https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Zoom-Meetings-6Monate-300x190.png 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><figcaption><em>Zoom meetings of the last month<\/em><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"825\" height=\"473\" src=\"https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Wochenansicht-Zoom-Meetings.png\" alt=\"Zoom Meetings of the last weeks\" class=\"wp-image-1991\" srcset=\"https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Wochenansicht-Zoom-Meetings.png 825w, https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Wochenansicht-Zoom-Meetings-300x172.png 300w, https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Wochenansicht-Zoom-Meetings-768x440.png 768w, https:\/\/blogs.ethz.ch\/its\/files\/2020\/04\/Wochenansicht-Zoom-Meetings-600x344.png 600w\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" \/><figcaption><em>Zoom Meetings of the last weeks<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Challenges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">What&#8217;s especially remarkable in the aftermath,\nhowever, is the fact that there were never any noteworthy technical problems\nwith Zoom at any time. For Dave Ryffel of MMS VC, the effort associated with\nscaling consisted instead of three more organizational or communicative tasks:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Channeling the requests for Zoom licenses: This could be achieved very well by mid-March with the help of the Services Desk. To date there are 11,000 registered users at ETH (half &#171;Basic&#187; and half &#171;Licenced&#187;).<\/li><li><a href=\"https:\/\/ethz.ch\/services\/en\/it-services\/catalogue\/multimedia\/video-conference\/zoom.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Documentation<\/a>: Continual development of the website according to the evolving needs of the customers.<\/li><li>In the second half of March, the focus lied particularly on legal questions and those concerning data privacy, which were <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/ethz.ch\/services\/de\/it-services\/katalog\/multimedia\/video-konferenz\/zoom\/rechtlich.html#zoom-teaching-protect\" target=\"_blank\">answered<\/a> in consultation with the Legal Service.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, remote learning at ETH today is based mainly on Zoom, supplemented by some <a href=\"https:\/\/ethz.ch\/services\/de\/it-services\/katalog\/multimedia\/vorlesungs-aufzeichnung\/covid-19-lecture.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">lecture recordings<\/a> and <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/ethz.ch\/en\/the-eth-zurich\/education\/innovation\/video-in-teaching\/Remote-teaching\/do-it-yourself-scenarios\/aufzeichnung-videoportal.html\" target=\"_blank\">other solutions<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Further Information<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/news.media-and-learning.eu\/type\/news\/from-0-to-90-in-a-matter-of-days-eth-zurich-and-covid-19\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Post \u201eMedia &amp; Learning\u201c<\/a> <\/li><li><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/ethz.ch\/services\/en\/it-services\/catalogue\/multimedia\/video-conference\/zoom.html\" target=\"_blank\">Information regarding Zoom<\/a><\/li><li><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/ethz.ch\/services\/de\/it-services\/katalog\/multimedia\/video-konferenz\/zoom\/rechtlich.html\" target=\"_blank\">Informationen zu (datenschutz-)rechtlichen Aspekten im Kontext von Zoom<\/a><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Contact: Olaf Schulte, Armin Brunner und Dave Ryffel, ITS Multimedia Services, <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/ethz.ch\/services\/en\/organisation\/departments\/it-services.html\" target=\"_blank\">IT Services<\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PS: Figures continued to rise in April with up to 9,000 daily meetings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On 16 March 2020, ETH Zurich was switched over to emergency operation. Zoom Meetings in numbers.<\/p>\n","protected":false},"author":45378,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[282138,185801,2907,255871,282137,282139,256],"class_list":["post-1987","post","type-post","status-publish","format-standard","hentry","category-news","tag-emergency-operation","tag-its-mms","tag-meeting","tag-online-collaboration","tag-remote-teaching","tag-video-platform","tag-zoom"],"_links":{"self":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/1987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/users\/45378"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/comments?post=1987"}],"version-history":[{"count":0,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/posts\/1987\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/media?parent=1987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/categories?post=1987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ethz.ch\/its\/wp-json\/wp\/v2\/tags?post=1987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}