Tag: 5. September 2011
Sabbatical at Stanford
The ITS-Helpdesk is currently facing major changes as it evolves from reactive support assistance to a proactive, highly productive and efficient service desk. Read more
Näher am Tagesgeschehen – der Helpdesk zieht um
Der Helpdesk der Informatikdienste erweitert auf 1.10.2011 das Service-Angebot und wird zum Service Desk nach ITIL. Read more
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Closer to the action – Helpdesk is moving!
As of Oct.1, 2010, the ITS-Helpdesk will expand its services and be converted into Service Desk based on ITIL. Read more
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Grosser Projektschritt IT-Lehrbetrieb
Die neuen Versionen von LKW (Backoffice-Applikation Leistungskontrollwesen), LISETHpro (Backoffice-Applikation Studierendenadministration) und myStudies wurden am 25. August 2011 eingeführt. Read more
Huge step forward in improving academic processes
The new LKW versions (back-office application, performance monitoring system), LISETHpro (back-office application, student administration) and myStudies are in effect since August 25 2011. Read more
